1 reviews | Active since Mar 2017

22 Mar 2017, 17:04

Bad service

<p>Am at Vodacom festival mall I've been waiting don't know for how long am sitting with a consultant he's busy with his stuff , he haven't acknowledged me nor to excuse himself for not attending me ....and he do have a name tag on him nothing aggg </p>

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2017, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Mar 2017, 11:13
Official

The reported instance has been reviewed and addressed.

Kindly refer to our correspondence communicated.

Best regards

Elroy