Bad Service

<p>I am a Vodacom existing customer for about 18years now and am so disappointed the way they are treating me cos I bought a new phone on 04/03/2017 and I had to do a sim swap due to the fact that the new phone is using a micro sim card and my old sim card does not fit on the new phone. Vodacom told me that they are not going to be able to do a sim swap for me cos am under contract with one of their providers eg Edgar's store or Pep of which I did not even sign any contract with those people and instead of Vodacom helping me. They are telling me that I should phone those people myself and I did phone them 2 times but until now I have not been helped. I am stucked with a new phone of which I can't even use it OS my old phone is broken. Please assist me to resolve this problem urgently. </p>