CM
Christopher M

1 reviews | Active since Mar 2017

15 Mar 2017, 15:36

bad service

<p>i have contract at vodacom , it suppose to end next month but one of the vodacom consultant did upgrade without my authority and issue a phone to some one who using my my details to benefit. i will try to report my care to vodacom but they don,t happy me .</p>

0
Replies (3)
Vodacom
Vodacom's reply15 Mar 2017, 15:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Mar 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Mar 2017, 09:17
Official

Client will forward documentation.

Regards

FM