1 reviews | Active since Mar 2017

09 Mar 2017, 08:38

Bad service

<p>Requested itemised billing. Had to email id and request letter I did my part, vodacom rep**** with an email that made no sense at all. That was the last I heard. I have a bill of R2600 for the first time EVER and want to know where they get this amount from. Phoned customer care 082 111 3 times...if not more. Still my problem isnt resolved. </p>

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2017, 09:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team