1 reviews | Active since Feb 2017
BAD SERVICE
<p>This is my 4th complaint and no one has phoned me. My phone went to advance repair centre, checked by quality control and when I got the phone back, still the same problem. The mic is not working, so no one that phones me or I phone can here me.</p> <p> </p> <p>Phone has been booked in 4 times now and it has been 2 months with NO phone call from Vodacom.</p> <p> </p> <p>The point is it does not help to complain on HP and who do one speak to as Vodacom?</p> <p> </p> <p>This is a brand new phone and all I want is for the phone to be replaced.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
