CR
Christiaan R

1 reviews | Active since Feb 2017

08 Mar 2017, 08:52

BAD SERVICE

<p>This is my 4th complaint and no one has phoned me. My phone went to advance repair centre, checked by quality control and when I got the phone back, still the same problem. The mic is not working, so no one that phones me or I phone can here me.</p> <p> </p> <p>Phone has been booked in 4 times now and it has been 2 months with NO phone call from Vodacom.</p> <p> </p> <p>The point is it does not help to complain on HP and who do one speak to as Vodacom?</p> <p> </p> <p>This is a brand new phone and all I want is for the phone to be replaced.</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply08 Mar 2017, 09:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team