1 reviews | Active since Dec 2014
bad service
<p>I have not had 4G connection on my phone since 6am this morning - I was then notified that I have reached my credit limit??? How is this possible when i am ON CONTRACT and i top up on airtime when I need it??? So now I can't use my phone to call or text, especially since I work weekends and need it, simply due to incompetence??? This is the last straw. I have also been trying to get through to customer service and i cannot get ahold of anyone to help me? Talk about putting customers first </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
