1 reviews | Active since Oct 2016

01 Mar 2017, 08:32

bad service

<p>i have just been on the fone with a rude lady in collections her name is valentia ....instead of assisting me she made me even hang up the fone on her. i was transfered to 4 people who did not assist me at all. all i needed was assistance with the problem i have regarding my debit order .</p> <p> </p> <p>thank you vodacom for nothing .....</p>

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team