Bad service

<p>Hi, to who it may concern.</p> <p> </p> <p>Hope this email find you well.</p> <p> </p> <p>I would just like you to have a look at my mail below to Vodacom.</p> <p> </p> <p>I have on a number of occasion gone to the store in Gateway and they still have not done what I have instructed them to do, I still have not received any solution or given what I have asked for. I have Googled Vodacom to try find who is the CEO so I can send a mail to him, but failed.</p> <p> </p> <p>I have had my contract for approximately 16 month not once have I received itemised billing yet I’m paying every month for it. I have also ask them to put a cap on my bill and they continuously keep over billing me. I am a single parent and have to watch my cash flow as I have 2 x boys that I look after.</p> <p> </p> <p>My argument is how many other customers are they *****ing money from by exactly doing what they doing to me, I will be cancelling my contract with Vodacom as soon as the period has expired but don’t want other people to be ****med like I have.</p> <p> </p> <p>Vodacom could bill as they want and nobody does anything about it, if I had itemised billing I could monitor my account and ensure that I don’t over spend. I also switch my data off at work and go on the Wi-Fi, I have also put Wi-Fi at home so I don’t utilises data I switch it off at home as well.</p> <p> </p> <p>Please could you give me some direction on what I could do or if you could help in any way.</p> <p> </p> <p>If you require any further information please don’t hesitate in contacting the writer. Email ***</p>