GM
GLENDA M

1 reviews | Active since Nov 2016

24 Feb 2017, 14:35

bad service

<p>i called in to do sim swap , and they ask me security questions and i answered them , and was assited by vuyo, and she claimed that i failed security qustions, and i asked to speak to her supervisor sydeny mathotho, he was rude and ask him to speak to his operational manager , he hangup on me while was waiting for assistance, please this matter must be invistigated.</p>

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2017, 14:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team