1 reviews | Active since Nov 2014
Bad Service!!!
<p>I have gone to Vodacom in Woodmead yesterday (21/02/2017) to apply for a new contract, I am an existing customer for almost 7 years already and I have 3 current contracts. I am a good customer getting pathetic service. The lady said she will phone me back with the approval after an hour because I have already spent my entire lunch hour in the shop. This morning 22/2/2017, I have phoned to find out about the outcome and I was told that Margaret will not be in today, someone else assisted me - She also said that she will phone me back within an hour or 2. After lunch - still no phone call!!! apperantly vodacom's systems are always offline????? I spoke to the manager - shaun - after lunch.. He still has not phoned me back because "the systems are too slow"!!!!! maybe MTN or Cell C will give me better service!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
And Still no news???? Its going to day 4 now!!! And margaret at woodmead shop should not work with clients!!!!!
And Still no news???? Its going to day 4 now!!! And margaret at woodmead shop should not work with clients!!!!!
