Bad service
<p>I'm really g@tvol for Vodacom....</p> <p>I upgraded my data line think in June 2016 ( ********** 517)to a 10gig top up router deal. After a month I received my bill to discover that this is an open line.</p> <p>Since July I started going to the store to remove the content service and every month when I get my bill it's back again. Had this contract for very long now and never had issues.</p> <p>Here break down for every month </p> <p>July 2016 9.99</p> <p>Aug 2016 184.75</p> <p>Sept 2016 29.96</p> <p>Oct 2016 20.02</p> <p>Nov 2016 74.63</p> <p>Dec 2016 66.00</p> <p>Jan 2017 193.16</p> <p>Feb 2017 50.05</p> <p>Total off R628 already</p> <p>Need to sort this out asap</p> <p> </p> <p>The other contract ********** 208 was upgraded this month thisor nine I received an sms from bank that Vodacom deducted R83. Went back to the stock. </p> <p>On my deal with the S7 with tab they gave me a sim card with 250 witch I didn't ask for.... but now o need to pay the connection fee on that line..</p> <p> </p> <p>This is unacceptable terrible service ....</p> <p> </p> <p>Can even explain how I feel...</p> <p>Please sort this out</p> <p> </p> <p>Regards BP Joubert</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
24 hours later and still no feedback from Vodacom
24 hours later and still no feedback from Vodacom
