1 reviews | Active since Jul 2016
bad service
<p>I recharge my acc with 15 rand dis morning and when I tried to buy minutes It says no airtime I called Vodacom call centre and dry told me dat my airtime was taken by internet.I don't understand coz I was having data.and after the recharge I buy minutes same time and my balance was 0.00 .even if it's data it can't took 15 rand with 3 minutes.bcz I dent download anything.i have 8years using Vodacom using internet everyday but this is totally unacceptable.on top of that when I complain they told me where are my listening s****s .we are talking about my airtime here.guys no don't do dat everybody is complaining about Vodacom serious.u can think about porting the number serious </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
