1 reviews | Active since Feb 2017

10 Feb 2017, 09:54

Bad Service ..

<p>This is regarding Contracts + ********** 1644</p> <p>Dorothea Maria Coomans</p> <p> </p> <p>Contract was migrated from the 1st and sim swap was done.</p> <p>After a week Social Media stopped functioning in terms of No Access to facebook...Whatsapp refused to download any form of media just messages could be sent.</p> <p>This issue has been ongoing for a while now as vodacom does no effort to help resolve these problems for their paying customers.</p> <p> </p> <p>Where else do you go the your Service Provider refuses to provide any form of service?</p>

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team