TL
Tshepo L

1 reviews | Active since Jan 2017

31 Jan 2017, 08:28

Bad Service

<p>Disconnected my internet services on the last day of the month with no service to my mobile banking app and yet i've had a contract with them for 2 years. how convenient of them to just bull us aroun us customers.</p> <p> </p> <p>I have enough airtime and data bundles to carry out my tasks but vodacom service is a barier and how they think of retaining customers with such a bad services, so unprofessional behaviour.</p>

0
Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 09:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,