ZK
Zac K

1 reviews | Active since Dec 2016

19 Jan 2017, 09:57

bad service

<p>as this is the 2nd time i am complaining. i have made an online application for the special R599 for the samsumg s7 flat together with a tablet. since last week thursday 2017-01-12 when they called me to verify my details and telling me delivery will be on monday 2017-01-16. i have called the online department on tuesday 2017-01-17 to verify when i can expect delivery and so it was said to me that the order is again not placed for the second time.</p> <p>i am very dissapointed in the service that i am getting from Vodacom and i think i must cancel my order and go somewhere else.</p> <p> </p> <p>here is my details if you want to contact me:</p> <p>Zac Koekemoer ********** 023</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2017, 10:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team