1 reviews | Active since Jan 2017
Bad service
<p>For 3 mountht i battle with Vodacom South-Africa to get my contract phone fix. The problem strart when they did a software update. From then i was not able to receive any calls sucessfully. They try to fix it for 4 times and was not sucessfull. Yesterday i get my phone back for the 4 time , and still the same problem. Every time it is gone for allmost two weeks. I been at all the local stores and head office , but no one can help me. When it came from repairs , still in the store , thei test it and it is not working right , The store send it back immediatly .</p> <p>What stand me to do , can i stop my account with vodacom . I do have 6 contracts with them for more than 10 years.</p> <p>Can someboddy please help me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
