Bad service
<p>After 6 days of signing up a new contract with Vodacom Knysna the brand new S7 phone froze and got very hot. It was returned and I was promised a new phone. The policy states WITHIN 7 days - it is now 10 DAYS and NO-ONE at Vodacom Knysna are prepared to assist. HOW AM I SUPPOSED TO CONDUCT BUSINESS WITHOUT A PHONE THAT I AM PAYING FOR??? And the attitude of the staff in this store just shrug you off!!! Where is the customer service from this branch? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team