DP
Daphne P

1 reviews | Active since Dec 2014

12 Jan 2017, 21:06

bad service

<p>I always had a good record with vodacom until I went for an up grade. Things we're added to my account with me not aware of it . Your request not process from the consultant who assisted you in the store he even assure me that my request was completed when I left the shop just to find out it was never done. Contract was not even explain properly.Vodacom should not employed people who is not competent for the job and ***** from their clients cause that is how I feel right now that I have been ripped of and trick into a contract!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team