1 reviews | Active since Aug 2016

09 Jan 2017, 14:52

Bad service

<p> I cancelled my data contract in October 2016. Vodacom still debits my account. Today, 9.01.2017 Vodacom calls and a lady speaks very abruptly with me with regards to an account yet I cancelled this account months ago. It appears that Vodacom staff are asleep and have only awoken this year only. I do not appreciate abrupt calls for no reason.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2017, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team