1 reviews | Active since Oct 2016
Bad service
<p>Last month I left money in my account for Vodacom to deduct, they never deducted and they tried to deduct more. Today I got a call telling me that I am in arrears, I tried to call and I was sent to 4 different departments. They asked if I didn't take any extra products of which I didn't, Vodacom is messing up with my credit record and after those 4 departments I was still not assisted. The last time I called was to a lady Lindokuhle and she also told me to call another department. Everytime O requested for a reference number they never wanted to give me. I never thought I would experience this with Vodacom but I'm very unhappy and I will cancel my contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
