Bad service

<p>End Sept 2015 I emailed a scanned letter as well as a copy of my id to a vodacom manager to cancel the contract of my tablet ( ********** 372) seeing that my 24 months has past. I do not have a job, still jobseeking, therefore I cannot afford any extra monthly expenses. Up to date it's still not cancelled and I do have to make that payments or my phone will be softlocked. I did however emailed that person again with no reply. Now I know that I need to phone ********** to cancell which I will do. But services from Vodacom sucks.</p>