ZK
Zac K

1 reviews | Active since Dec 2016

28 Dec 2016, 13:51

BAD SERVICE

<p>On date 2016-12-14 i did a onlibe order for a cellphone contract. I have not recieved my order because of bad service. Ive been sent to pillar and post the whole time to find out what is going on. I am not satisfied with the service i got from them. I will surely go to a other service provider. This was the last sms I got from vodacom: " Dear Zac Koekemoer your quotation has been processed 1- ********** 413170. Use the order number 1- ********** 428342 when contacting Vodacom&nbsp;Customer Care on 082111 for further enquiries."</p> <p> </p> <p>So i did that and from there i have been sent from pillar to post. I hope really someone can help me in this regard.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 08:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team