1 reviews | Active since Dec 2016

26 Dec 2016, 18:49

Bad service

<p>I'm vodacom contract customer for the past 6 years and i recently upgraded my contract of which i explained that i want nothing to change,i want the same package and was told that it will only increase by R50 or so of which i agreed only to find out that the upgrade package that I'm on has changed drastically of which i'm not happy because i did explain to the person assisting me but now there are little things added to my acc promotionla my 10 gig of i which i didn't ask for i cnt be paying R600 for datas like really now i have kids to feed. Overall i'm so disappointed with vodacom and i want to cancell the contract.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Dec 2016, 07:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team