bad service
<p>for three months now my husband has been contacting vodacom to sort out his international calling which was working but all of a sudden got switched off. every time we call they say that there side shows that it is active but they will switch it off and back on but still nothing. we called the centre again today and after saying once again that its fine but they will put us through to technical services which we held on for 15 minutes with no teply. </p> <p> </p> <p>this is shocking that we have to keep calling to activate our international calling when it was active and now removed. </p> <p> </p> <p>i expect some answer from vodacom or i will use every puplic site i can find. </p> <p> </p> <p>Nicole Butcher</p> **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mr Butcher
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Mr Butcher
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
