LR
Levy R

1 reviews | Active since Aug 2014

12 Dec 2016, 15:01

Bad Service

<p>I took a contract on th 25th November and got a call on the 29th from RAM about delivery and I've never received it , then called them apparently they took it back to Vodacom because they had to chnage the delivery address. I've been trying to call Vodacom 100 times with no assistance, I've emailed vodacom still telling me to call Ram ... . Can someone really help ... or just cancel the contract . Not the first time I got such a bad service from Vodacom . </p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 15:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team