Bad service

<p>My mother and I have been going back and forth to the Vodacom shop at Festival Mall, trying to get my mother to do a SIM swap. She spoke to Gerson Helder, David de Beer and Fikile Khosa for a week now and still haven't been able to assist her. Instead she cannot use her phone now to receive or make any calls because there is something wrong with the sim card. This is really ridiculous now. Really disappointing at the service rate with Vodacom. </p>