Bad service
<p>I took out two contracts at Vodacom yesterday and was told that it can take up to 24hrs to be activated it has been past 24hrs and still nothing I phoned in to the Vodacom call centre more then 6times and still no success, the last time I phoned and requested to speak to a manager I was told that there is no management on site over weekends and that my activation can now take up to 14days honestly this is pathetic and not what I agreed to this was also not mentioned when I took the contracts and with service like this I feel like canceling my contract it feels like Vodacom was eager to make a sale and take my money but not at all eager to assist me with my problem and at this point I would not recommend Vodacom to any one. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
