1 reviews | Active since Nov 2016
Bad service
<p>I went to Valley view cuz it's a new place and now they need the support. I got another contact for my husband, but he wanted to keep he's number so I asked for the porting. Tuesday morning they phone saying they did it. Until now. My husbands phone is laying in the cupboard as the porting hasn't been done. Every time I phone they say they will phone me back. I don't get a call back. Now I phoned the porting line. They say they can't help me as it has been cancelled. I need to go back to the store. I can. The drive up and down for this. Just port the number. How difficult can it really be? I'm very annoyed with vodacom at this stage. Please people sort this out.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
