1 reviews | Active since Nov 2013
Bad Service
<p>I ordered a phone at the Vodacom 4 U store in Eastgate. This was done about 2 weeks ago & i still have not received the phone. The Manager of the store always gives me a today, tomorrow, next week story!<br />He was meant to call me to tell me if he received the stock i ordered, yesterday & almost 24hours later i have not received the call!<br />Till today i have not received any call or feedback from the store.<br />I have taken the time to go to the store many times to check the status of the order and this costs time and money, but no one takes heed of this.<br />Now i have asked for my deal to be transferrd to another store as i was the one that phone around and located a store not even 10km away that has stock. Now suddenly the Eastgate store is off line! This is completely unacceptable! So I will now have to take more time to go back to the store to get the deal transferred to the store that I located with stock!<br />i have been with Vodacom for years - this is not the kind of service i am used to getting from this service provider!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
