JF
Jaco F

1 reviews | Active since Dec 2016

06 Dec 2016, 11:38

BAD SERVICE

<p>The point of ordering something online is meant to make your live easier surely. After reading numerous online complains I still went ahead and tried to order a new phone. A week and a half later after 20 calls from me as no one there gets back to you, and dont even try getting hold of the accounts department ( think its a myth and it doesnt exist) I have given up. I will rather drive a 100km to an actual shop before going through that again. GREAT SERVICE ONLINE DEPARTMENT !! THUMBS UP !!</p>

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 12:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team