LB
Leonie B

1 reviews | Active since Feb 2010

05 Dec 2016, 11:19

Bad Service

<p>Hi, </p> <p>I took out a new contract at Chatz Mall @Reds at the end of May. I did not receive a copy of my contract. I went to the shop on the 20 th of Nov and the sales person Aviwe said he would email me a copy. To date I have not received anything. I have left numerous messages for Raymond the manager to call me but he is always out. I cannot get a copy of my contract from anyone else according to VODACOM. </p> <p> </p> <p>Please advise what I should do as the after sales service from Chatz Mall @ Reds has been unacceptable. </p>

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team