bad service
<p>I bought a new contract on the 26th of november whereby i contacted 082111 on sunday and monday and thuesday to activate the phone whereby they said that the vodacom shop at mall at reds did not activate the phone.Up until today 1st of Desember i have contacted Angelique the manager at mall at reds vodacom shop and have been at the shop to resolve the activation wich is still not done as she indicated that it is not the shops fault but vodacoms fault wich i can not understand as they are vodacom.If there is any cellphone providers that can assist me as i have 5 contracts , please let me know as i cannot wait 6 days for vodacom to activate my phone.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard.
I have escalated the matter to the Trade Partner Support Desk for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard.
I have escalated the matter to the Trade Partner Support Desk for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team