1 reviews | Active since Nov 2016

30 Nov 2016, 20:18

Bad service

<p>Used online site to order tablet. Was supposed to take 3 days to have it. Ordered it on17 nov 2016 and still dont have it after 5 follow ups. Asked to speak to supervisor about issue but consultant put phone down in my ear. Consultant Nicole... terrible service sorry to say. If i went to vodacom shop i would have had it same day</p>

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team