BAD SERVICE!!!

<p>Don't deserve a star. For being so long as a vodacom customer with 3 contracts, I get this pathatic service... on Wed 30-11-16 i contact customer service, spoke to Queen, so asked me the security questions as always, then she asked for my account number which never happen and as if I carry my invoices everywhere I go, I'm @ work for heavensake, she actually refused to assist me and as I asked to speak to her supervisor, she placed me on hold for 45mins, i hung up and call again and spoke to Than do, she transferred me to Andile, he then assist me without acc no. and gave me Ref no. 1/ ********** 44035, and said the technical depart will contact me shortly. 2hrs later I phoned again,spoke to Loenard and he transformed me to David, this one couldn't help me and put on hold for 25mins. Is this the way to treat customers that pays their salaries. I will say #vodacommustfall...I'll take this matter to a higher level.</p>