1 reviews | Active since Nov 2016
bad service
<p>My cell phone was 2months behinde for I hade changed jobs, on Saturday 26November I phoned the call center and I asked for the amount that I must pay to get my phone reactivated I was given a amount of R1550. I paid it that amount to Vodacom come Monday morning I phoned again only to find out they req I must pay a moth in advance for them to help me. And now today after hours on hold en countless calls they helpt me onley to tell me they have deleted my number from there system an I must wait min 7 working day for them to activate the number again.. that if its still my number.....this is not acceptable to me they have no right to del my cellphone number. I my have been out stading on my acount but thats not right...I have been whit Vodacom for more then 8 years and now I know way people hate Vodacom.......</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
