1 reviews | Active since Nov 2016

29 Nov 2016, 10:33

Bad service

<p>For the past four months I have been promised 1gig for 74, Now today when I call to cancel the contract Vodacom's agent hung up on me saying at the"backround" she was tired telling her friend.</p> <p> </p> <p>I have been with Vodacom for the past ten years, dont understand why its taking them four months to activate the correct package.</p> <p> </p> <p>I am so angry its not even funny, if she is tired why didnt she transfer me to an agent that is not tired.</p> <p> </p> <p>I want out, because they have the best network in the country that's why they can treat people like this, I am a paying customer I dont get their service for free.</p> <p> </p> <p>BAD BAD SERVICE EVER!!!</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 11:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team