Bad service

<p>I've upgraded my contract and was phoned last week Tuesday to be advised that my order has been released and my phone should be delivered within 2 days. On Thursday I called in to the call centre and was advised that my order had in fact not been released as they were out of stock of the phone I had ordered. The agent also advised that they had received stock on the day and that I should eaxpect my order the following Tuesday. Today, I once again called into the call centre and once again was advised that my order has been put on a back order because they do not have stock, and this time, they do not have an estimated time of arrival. I find this unacceptable as I receive calls from the call centre agents advising that my order will be released, only to be told that my order has been placed on the back burner. </p>