tP
tanya P

1 reviews | Active since Nov 2016

22 Nov 2016, 13:47

bad service

<p>I did an upgrade on my contract on the 10.11.2016 with vodacom. They only called me to confirm on the 16th a week later. It is now the 22.11.2016. I still did not receive my upgrade and no feedback from vodacom. I have been calling everyday for two weeks. No one can give me an answer.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2016, 15:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team