AS
Adrienne S

1 reviews | Active since Nov 2016

22 Nov 2016, 11:44

BAD SERVICE

<p>COMPLAINED 18 NOVEMBER FOR SOMEONE TO COME OUT AND SORT MOBILE ROUTER. STILL WAITING FROM SOMEONE TO CALL TO ARRANGE. CUSTOMER SERVICE TRANSFERRING FROM ONE DEPT TO ANOTHER NOBODY REALLY KNOWS ANYTHING CONSTANTLY BEING PUT BACK IN QUE </p>

0
Replies (2)
Vodacom
Vodacom's reply22 Nov 2016, 12:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Nov 2016, 16:35
Official

Dear Customer

We apologise for the inconvenience caused.

As per the feedback received the Technical Support Team has been in contact with you and are attending to your query

Regards

RoderiqueLategan