bad service
<p>I was on the internet for about 1hr but after using the internet i checked my balance and vodacom charged me R1504,29 for being in the internet for about an hour and when i started to use the internet i had 500mgs, i called vodacom to investigate on this matter since 2019/10/03 but till 2016/11/12 they still cant tell me how can i be charged that huge amount, even though i did not do any downloads. i have been calling vodacom since the begining of november but no one can tell me how can i be charged that huge money for data.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
