Bad service

<p>I am very unhappy with the services I got form vodacom on the 15/10/16. I went to upgrade and was assisted Frans. I wanted to upgrade 3 contracts and take out a new one. Frans started helping me but when he noted that it is 11:00 he said to me I am keeping him up as he knock off af 11:00. Insted of asking a college to assist he just got very in patient. One of my contracts upgrade to a laptop. He did not even open the box.he just gave it seald to me. I took 2 screen protectors too. And when I asked him to help me to put them on he really got inpatient. He ended up hrlping me with only one. On the new contract I ask to make my pay as you go number a contract number. To which he said its not passable. And gave me a new number. When I got home we change the tablet there after we switched it on. And it asked that I created a password so I did. But the next morning the password did not work. So I called customer service on 111. How advice me to take the laptop to a vodacare shop to assist me in resetting the password. As the automatic reset on the laptop was on. The customer care against alsow adviced me that Frans was seposes to deactivate the automatic password reset and that it is possible to make my pay as you go number a contract number. When I got to vodacare tha said that thy cant assist me. I need to go too incredible connection where I hade to pay R500. Since I started my first contract with vodacom the arrangement was that my debit orders wil go of on the first day of the month. But this month on the 24th one went of and there was no funds available. So it bounces back and now I have to pay an penalty at the bank. On the 27/10/16 I phoned and spoke the Frans manager Craig. I explaining al that happend. He promist to phone me back but never did. On the 01/11/16 I phoned him again he once again said that he will call me back. And up to now he never phoned. What can one do? Where can one go to get ?</p>