1 reviews | Active since Mar 2013
Bad service
<p>My number ending with 501 was switched from contact to prepaid on the 1st of this month they blocked my number I tried for hours to get a hold of them to unblock my number they eventually did then I noticed I was unable to make calls or send sms but I could receive them I tried tirelessly for many days to sort out this problem because they *********** staff kept trasffering me from pilor to post last night I was transferred 3 times and them finally the 3rd person said she is gonna log a call to get this sorted with ref 1- ********** 3837 then suddenly I received a sms saying the matree is resolved and I'm still unable to make calls or send a sms I've been trying for 8 days to sort this out is vodacom not interested in helping me </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
