1 reviews | Active since Nov 2016

03 Nov 2016, 18:51

bad service

<p>Missing airtime and when i called through I'm being told that I have subscriptions......never in my life have i ever had subscriptions and the nerve of the consultant and team leader to tell me that I basically don't know how to use the internet and subscribed to 2 subscribers and Vodacom will not give me back my airtime that I pay for every month.....honestly irritated and disappointed in Vodacom they just don't care .</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Nov 2016, 07:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team