vM
vatiswa M

1 reviews | Active since Nov 2016

03 Nov 2016, 12:58

bad service

<p>i upgraded my contract and a new cellphone was delviered to my workplace. Money was deducted from my account on the 25/10/2016. i was supposed to receive data bundles as per the contract but i have not received anything whatsoever. i have called them a numerous times and get bad service. they keep telling me in progress. i cannot even load airtime.</p>

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 14:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team