1 reviews | Active since Sept 2016
Bad Service
<p>About 4 months back Vodacom deducted a large amount from my account. I went in store the next day where I found out there was ***** on my name. 14 contracts was on my name and I only have two with them. I lodged several service reuquests and eventually the numbers have been cleared from my name.</p> <p>The problem however is that on the system it still shows I owe them an amount in excess of R4000 which is absolutely absurd.</p> <p>Now the other day I went in for vehicle financing at a garage and my application was denied because it shows I owe Vodacom that amount of money.</p> <p>Lots of calls made to vodacom but the matter is not resolved 4 months down the line.</p> <p>My hands are tied and dont know which way to go anymore .</p> <p> </p> <p>Any help will be appreciated </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
