CG
Claudette G

1 reviews | Active since Sept 2014

25 Oct 2016, 15:22

Bad service

<p>I was contacted by a Vodacom sales person who offered a deal that consisted of, so he said, R350 airtime + 1 gig of date on a R350 uchoose flexi contract but I have not received the 1 gig ever since agreeing to take the deal. They have been searching for the recording for +- 3 months now and I keep buying data every month. This will probably go on until the contract is finished without this being resolved and I am told they are still searching everytime I enquire as to what the status is. </p>

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2016, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team