bad service

<p> </p> <p> I went to a Vodacom store in Brooklyn to get a new phone , I was forced or rather manipulated to get an LG G5 and was informed by the TOHANN that i have no choice that package is the only package one can get.</p> <p>I realized i am in no capacity to pay the amount of 430.00 for the phone and informed him but because i was not thinking straight and the pressure i was in i took the phone and with the limited time had i had to rush back to work .</p> <p> </p> <p>1.The features of the phone were not demonstrated to me ..so i know nothing about the phone.</p> <p>2.My contract was not explained to me or rather read ..everything was quickly done by the sales person TOHANN </p> <p> </p> <p>30 min after I got to work I called Tohann and informed him I was not thinking straight and that he had to first explain all to me and that i wont manage paying the amount required and he said he doesn’t care and that they will not accept the phone back.</p> <p>with the frustration I opened the phone and immediately hated what I saw since the phone was not even demonstrated to me.</p> <p>i furthermore contacted him again and informed him that i opened the phone and i still don’t like it he said I won’t get any assistance from him or Vodacom </p> <p>The service granted is pathetic and not good at all ..</p> <p>Then today I called and requested to speak to the manager and she told me without questioning if I had opened the phone or not that they can’t take the phone back since it’s a new contract and that they won’t make profit ..</p> <p>I don’t think it was appropriate for her to tell me the profits and loss of the company since she couldn’t assist .</p> <p>I demand the contract terminated and the phone changed according to my affordability.</p>