Bad service

<p>I signed up for a new Vodacom contract that was offered through GAME stores. The contract consist of 10gig anytime data and 10gig nightowl data for R229 per month. This was signed for in begining of August. All 3 my contracts goes off with a Debit order at the same time at the begining of each month. Begining this month a debit order of +- R1500 went off and it is only suppose to be for +- R756. So I was cherged double than I am suppose to pay. With this I went back to the previous month and saw that a debit order of +- R1100 went off, again way more than what I should pay. I phoned Vodacom on the 4th of October and was told that they cannot see what the amount was for as the new invoices is not yet availible to them and I have to phone back after the 7th - she did however see that the new contract amount I was charged for was for R999. So I phoned on the 11th, and again was told they cannot see what the debit order was for, I have to request a itemized billing by sending an email, which I have done. Yesterday the 17th I phoned again as I have not yet received anything an was told she still can't see anything but I should have received the itemised billing with 48hr and she will reques for it to be sent. I have sent an sms reply to one of the prompts received should my query not be resolved and they phoned me back this morning. When I tried to explain to the guy my situation he did not know what to say and did not understand my problem. I then asked to speek to a supervisor or a manager so I can try and get my money back for what I was overcharged for or at least get the procedure to what I should do next but the guy hung up on me. So here I am 2 weeks later since I started the query and still nowhere and being overcharged!!! I need someone that can assist in refunding me and not letting this happen again!!!!!!!!!</p>