bad service
<p>I did a sim card activation on the 02/10/2016 but the sim card was not activated. i called vodacom ********** they </p> <p>told me to wait.yesterday i called the ********** which is they collections department but the lady told me my account was handed over to the attirneys and she gave me a number to called them which was ********** 160 i called and a lady answered i gave them my id number and they said my account is not with them i must try the durban attireneys she gave me a number ********** 908 i called them and they also told me that they dont have my account i must call the collections department and gv e me the ********** again i called them and a lady called portia answerd i explained every thing to her and i told her all i want is to do a payment arrangement and activated my simcard and continue with the contract but she was so rude at me just because am an1992 year old she told me she cant help me and the is nothing she can do all i have to do is to wait.i was not happy and am still not happy all i want is to do a payment arrangement and do a sim activation </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I really dont know what to do know i only got one call after my review saying that they will get beck to me after they got my account but i havnt had any thing from vodacom till today.
I really dont know what to do know i only got one call after my review saying that they will get beck to me after they got my account but i havnt had any thing from vodacom till today.
Now i really dont know whats going on pn the 21 October i spoke to a lady called tumi and assisted me with every thing yesterday i received a call from the ********** 908 saying that i have to do arrangement with the i told them that i already did with vodacom but they dont want to listen i called vodacom ********** and they said they arrangement was made for me.this morning i receive a massage with this information KHAYELIHLE we have received your account DBN ********** 11 to proceed with legal steps.Call Burnard Raaff & Associates to make arrangements ********** 908 i called to tell them that everything is done but that lady is so rude to me and diesnt want to listen...please help me i dont want this company to call me please any one from vodacom contact them and tell them that my accout is with you and i did payment arrangement with you
Now i really dont know whats going on pn the 21 October i spoke to a lady called tumi and assisted me with every thing yesterday i received a call from the ********** 908 saying that i have to do arrangement with the i told them that i already did with vodacom but they dont want to listen i called vodacom ********** and they said they arrangement was made for me.this morning i receive a massage with this information KHAYELIHLE we have received your account DBN ********** 11 to proceed with legal steps.Call Burnard Raaff & Associates to make arrangements ********** 908 i called to tell them that everything is done but that lady is so rude to me and diesnt want to listen...please help me i dont want this company to call me please any one from vodacom contact them and tell them that my accout is with you and i did payment arrangement with you
Now i really dont know whats going on pn the 21 October i spoke to a lady called tumi and assisted me with every thing yesterday i received a call from the ********** 908 saying that i have to do arrangement with the i told them that i already did with vodacom but they dont want to listen i called vodacom ********** and they said they arrangement was made for me.this morning i receive a massage with this information KHAYELIHLE we have received your account DBN ********** 11 to proceed with legal steps.Call Burnard Raaff & Associates to make arrangements ********** 908 i called to tell them that everything is done but that lady is so rude to me and diesnt want to listen...please help me i dont want this company to call me please any one from vodacom contact them and tell them that my accout is with you and i did payment arrangement with you
Now i really dont know whats going on pn the 21 October i spoke to a lady called tumi and assisted me with every thing yesterday i received a call from the ********** 908 saying that i have to do arrangement with the i told them that i already did with vodacom but they dont want to listen i called vodacom ********** and they said they arrangement was made for me.this morning i receive a massage with this information KHAYELIHLE we have received your account DBN ********** 11 to proceed with legal steps.Call Burnard Raaff & Associates to make arrangements ********** 908 i called to tell them that everything is done but that lady is so rude to me and diesnt want to listen...please help me i dont want this company to call me please any one from vodacom contact them and tell them that my accout is with you and i did payment arrangement with you