1 reviews | Active since Oct 2016
BAD SERVICE
<p>Since June I have tried to cancel a contract with Vodacom. Vodacom has collect the device and simcard already but still deduct money from my account. Up until today I have spend a lot of hours trying to speak to the correct people to cancel my contract. They don't even want to put me threw to their supervisors when I asked for that.</p> <p>Today alone I spend about 3 hours - still with no success.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team